Privacy Policy
This Privacy Policy informs you about the processing of personal data on the website alexandrox.com.
1. Data Controller
AlexandroX
Georgios Alexandros Vassiliadis
Gereonstraße 59
52391 Vettweiß
Germany
Email: x@alexandrox.com
2. Collection and Storage of Personal Data
2.1 Visiting the Website
When you visit our website, information is automatically transmitted to our server by your device's browser.
The following data may be processed in particular:
- IP address,
- date and time of access,
- page or file accessed,
- referrer URL,
- browser type and browser version,
- operating system,
- name of the internet service provider.
This data is stored in server log files to ensure the security and proper operation of the website.
Processing is carried out on the basis of Article 6(1)(f) GDPR.
2.2 Customer Account Registration
The creation of a customer account is required for the purchase of our digital products.
The following data may be collected during registration:
- first and last name,
- email address,
- password (stored in encrypted form),
- billing address,
- optional company name,
- optional VAT identification number.
Processing is carried out in accordance with Article 6(1)(b) GDPR for the creation and management of your customer account and for the performance of the contractual relationship.
The customer account allows you to manage orders, access digital downloads, view license information, and review previous orders.
2.3 Contact Form
When you use our contact form, the data entered is stored and additionally transmitted to us by email.
Processing is carried out for the purpose of handling your request in accordance with Article 6(1)(b) GDPR or Article 6(1)(f) GDPR.
The data submitted as part of your inquiry will be deleted once the request has been fully processed, provided no statutory retention obligations prevent deletion.
2.4 Orders of Digital Products
When orders are placed through our online shop, we process the personal data necessary for the fulfillment of the contract.
This includes in particular:
- name,
- billing address,
- email address,
- order information,
- license information,
- provided downloads.
Processing is carried out on the basis of Article 6(1)(b) GDPR for the execution and fulfillment of the purchase contract.
Digital products, license keys, and download links may be provided through your customer account and additionally by email.
2.5 Product Reviews
Customers have the opportunity to submit reviews of products within our online shop.
Published reviews may be publicly visible within the shop.
Processing is carried out on the basis of Article 6(1)(a) GDPR or Article 6(1)(f) GDPR.
2.6 Newsletter
You have the option to subscribe to our newsletter.
Registration is carried out using the Double Opt-In procedure. After registration, you will receive an email containing a confirmation link. The subscription is only completed after successful confirmation.
Only the email address you have provided will be used for newsletter distribution.
Processing is carried out on the basis of your consent in accordance with Article 6(1)(a) GDPR.
You may withdraw your consent at any time with effect for the future.
Unsubscribing is possible at any time via the unsubscribe link contained in each newsletter or via our contact form.
2.7 Deletion of Customer Account
The deletion of your customer account can be requested at any time through our contact form.
Personal data will subsequently be deleted, provided no statutory retention or documentation obligations prevent deletion.
3. Payment Processing via Stripe
We use the payment service provider Stripe to process payments.
As part of the ordering process, the data required for payment processing is transmitted to Stripe.
This data may include:
- name,
- billing address,
- email address,
- order information,
- payment information.
Processing is carried out on the basis of Article 6(1)(b) GDPR for the performance of the contractual relationship.
Stripe may offer various payment methods, including credit cards, debit cards, Apple Pay, Google Pay, Klarna, PayPal, and other regionally available payment methods.
4. Cookies and Consent Management
Our website uses cookies and similar technologies.
Cookies are small text files stored on your device that contain certain information.
Some cookies are technically necessary for the proper operation of the website. Others are used for statistical purposes, marketing purposes, or the analysis of user behavior.
To manage your consent preferences, we use the PrestaShop module EU-Cookie Law (Notification Banner + Cookie Blocker) by Linea Grafica.
The cookie banner allows you to determine which categories of cookies and services you wish to permit.
Processing is carried out on the basis of Article 6(1)(a) GDPR where consent is required.
Technically necessary cookies are used on the basis of Article 6(1)(f) GDPR.
5. Google Tag Manager
This website uses Google Tag Manager.
Google Tag Manager is used solely for the management and integration of other services and tracking technologies.
Google Tag Manager itself does not create user profiles and does not store personal data.
Its use is based on your consent in accordance with Article 6(1)(a) GDPR.
6. Google Analytics 4
Subject to your consent, we use Google Analytics 4 to analyze the use of our website.
Google Analytics helps us obtain statistical information about the use of our online services and assists us in continuously improving our website.
The following information may be processed in particular:
- pages visited,
- duration of visits,
- traffic source,
- device information,
- approximate location data,
- interactions with our website.
IP anonymization is enabled.
Processing is carried out exclusively on the basis of your consent in accordance with Article 6(1)(a) GDPR.
You may withdraw your consent at any time through the cookie settings.
7. Google Consent Mode v2
To ensure the privacy-compliant use of Google services, we use Google Consent Mode v2.
Depending on your consent choices, Google processes information indicating which categories of cookies and technologies have been enabled or disabled.
This ensures that analytics and marketing services are only used in accordance with your consent preferences.
8. Google Ads Conversion Tracking
Subject to your consent, we use Google Ads Conversion Tracking on our website.
This service allows us to determine whether visitors reached our website through a Google advertisement and whether they completed specific actions, such as making a purchase.
The information collected is used exclusively for statistical analyses and for measuring the success of our advertising campaigns.
No personal identification of visitors is carried out by us.
Processing is carried out on the basis of your consent in accordance with Article 6(1)(a) GDPR.
9. Meta Pixel
Subject to your consent, we use the Meta Pixel provided by Meta Platforms Ireland Limited.
The Meta Pixel enables us to measure the effectiveness of advertisements displayed on Facebook and Instagram and to optimize our advertising activities.
Information relating to the use of our website may be collected and associated with Meta.
Processing is carried out exclusively on the basis of your consent in accordance with Article 6(1)(a) GDPR.
You may withdraw your consent at any time through the cookie settings.
10. Cookie Retention Periods
The retention period of individual cookies depends on their purpose and may vary depending on the respective service.
Session cookies are deleted when you close your browser.
Persistent cookies remain stored for a defined period or until they are manually deleted.
Detailed information regarding the cookies used can be viewed at any time within the cookie settings.
11. YouTube Embeds
Our website may contain embedded videos from the YouTube platform.
The provider of YouTube is:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
When a page containing an embedded YouTube video is accessed, a connection is established to YouTube's servers.
In this process, information regarding the use of the website, technical information about your device, and your IP address may be transmitted to YouTube.
If you are logged into your Google or YouTube account, YouTube may associate your browsing behavior with your personal profile.
The integration of YouTube videos is carried out exclusively on the basis of your consent in accordance with Article 6(1)(a) GDPR.
Further information can be found in Google's Privacy Policy:
https://policies.google.com/privacy
12. Social Media Sharing
Our website provides the possibility to share products and content via social networks.
Links or sharing functions may be provided for the following platforms:
- X (formerly Twitter)
Simply visiting our website does not generally result in any transfer of personal data to these social networks.
A connection to the respective provider's servers is only established when you actively use a sharing function or click on a corresponding link.
Any further processing of personal data is carried out exclusively by the respective platform provider.
13. Transfer of Personal Data
Personal data is only transferred to third parties where this is necessary for the performance of a contract, required by law, or where you have expressly consented to such transfer.
Recipients of personal data may include:
- Stripe for payment processing,
- STRATO as hosting provider,
- Google within the scope of services you have approved,
- Meta Platforms within the scope of services you have approved.
No further transfer of personal data to third parties takes place.
14. Retention Periods
Personal data is stored only for as long as necessary for the intended purposes or for as long as statutory retention obligations apply.
Customer data is generally retained for the duration of the contractual relationship and the applicable statutory retention periods.
Data resulting from contact requests is deleted once the request has been fully processed, unless statutory retention obligations require otherwise.
Newsletter data is stored until you withdraw your consent.
15. Rights of Data Subjects
You are entitled in particular to the following rights:
- right of access pursuant to Article 15 GDPR,
- right to rectification pursuant to Article 16 GDPR,
- right to erasure pursuant to Article 17 GDPR,
- right to restriction of processing pursuant to Article 18 GDPR,
- right to data portability pursuant to Article 20 GDPR,
- right to object pursuant to Article 21 GDPR,
- right to withdraw consent at any time pursuant to Article 7(3) GDPR.
To exercise your rights, you may contact us at any time:
16. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
This right may be exercised in particular before the authority responsible for your habitual residence, place of work, or the place of the alleged infringement.
17. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, manipulation, unauthorized access, and any other unlawful processing.
Our security measures are continuously improved in line with technological developments.
18. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy in order to ensure ongoing compliance with current legal requirements or to reflect changes in our services and technologies used.
The version published on our website at the time of your visit shall apply.
19. Language Versions
This Privacy Policy may be translated into other languages for informational purposes.
The German version constitutes the original and the sole legally binding version of this Privacy Policy.
In the event of any discrepancies, translation errors, contradictions, ambiguities, or differences in interpretation between the German version and any translation, the German version shall prevail exclusively.
Any legal interpretation, data processing assessment, and any disputes shall be determined exclusively on the basis of the German version.
Version: September 2026
This English translation is provided for informational purposes only. The German version constitutes the sole legally binding version of this Privacy Policy.